About Personal Data Protection

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About Personal Data Protection


The company BAUMRUK & BAUMRUK s.r.o. respects your privacy and is committed to protecting your personal data. This privacy notice, along with any other notices that may be provided at the time of collection, further explains and clarifies who we are, how we collect, share, and use your personal data, and how you can exercise your data protection rights.


If you have any questions or concerns regarding our use of your personal data, please contact us via the contact details.


We recommend that you read this privacy notice in its entirety to be fully informed. However, if you only want access to a specific part of this privacy notice, you can navigate to the relevant section by clicking on the corresponding quick link in the menu.



Who are we?


BAUMRUK & BAUMRUK s.r.o. is a Czech family-owned company with experience in serial machine engineering production. Further information about the company, products, and services can be found here.



Scope of this Notice


Mentions of terms such as "Baumruk & Baumruk", "we", "us", or "our" in this document refer to the company BAUMRUK & BAUMRUK s.r.o. and, if applicable, to the subsidiary BAUMRUK REALITY s.r.o., which is also involved in the processing of personal data. You can find information about our subsidiary and its contact details here (CZ).



How do we collect personal data?


Voluntarily Provided Information


You may provide us with information voluntarily, for example, by providing us with your contact details for the purpose of setting up and registering an account, downloading brochures and other content from our website, subscribing to our marketing communications, registering for events or webinars, requesting a quote, purchasing our products or services, or submitting inquiries. You may also provide us with personal data during meetings, in correspondence, or through other direct interactions.


If you provide us with personal data about other individuals, you hereby declare that you are authorized to do so and (if required) have obtained the necessary consent.


Automatically Collected Information


When you visit our websites and portals or use our products, we are entitled to automatically collect certain information via your device, as further explained below under the sections "Cookies" and "Telemetry". In some countries, this information may be considered personal data under applicable data protection laws, and therefore, you may see pop-ups, banners, or other notifications asking you to consent to such collection.


Information Obtained from Third Parties


Occasionally, we may collect or obtain your personal data from publicly available sources (e.g., from social media) or from third-party sources (e.g., from providers of business contacts, personnel agencies, former employers or supervisors, background checking agencies, distributors or sellers who sell our products and services to you, and colleagues who may provide us with your contact details for the purpose of providing or obtaining goods or services). However, this is only done if we have verified the consent of these third parties or if they are legally obligated or authorized to provide us with your personal data. We may combine these data to expand or update our records with the personal data you have already provided us.



What personal data do we collect and why?


The purpose or legal basis for the collection and use of personal data by us depends on the specific personal data, applicable local laws, and the context in which personal data is collected.


However, we typically collect your personal data only when we need it to fulfill a contract we have entered into with you, when we have your consent, or (where permitted by applicable local laws) when the processing is in our legitimate interest and does not outweigh your interests in data protection or your fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect your personal data, or we may otherwise need the personal data to protect your vital interests or the interests of another person.


Some common examples are described below. Otherwise, we will typically clearly communicate the purpose or legal basis to you at the relevant time and inform you whether providing your personal data is mandatory or not (as well as the possible consequences if you do not provide your personal data).


In general, we will only use the personal data obtained from you for the purposes described in this privacy notice or for purposes we explain to you at the time we collect your personal data. However, your personal data may also be used for other purposes that are not inconsistent with the purposes already communicated (e.g., for statistical purposes), provided that applicable data protection laws allow this.


If you have any questions or need further information about the purpose or legal basis on which we collect and use your personal data, please contact us using the contact details provided at the bottom of this privacy notice.


Recruitment of Employees


If you are applying for a job, we collect and use personal data (such as your contact details, motivation letter, resume, and application form) for the purpose of making decisions about your employment. This includes assessing your skills and qualifications, verifying your information, obtaining references, conducting background checks if relevant to your position, and improving our recruitment processes. We may also archive this information for the purpose of contacting you about future opportunities unless you explicitly request us not to do so.


Cookies


To collect and use personal data, we use cookies, web beacons, pixels, and similar tracking technologies. This data may include your IP address, device type, unique device identifiers, browser type, approximate geographic location (e.g., country or city-level location), and other technical information. Additionally, we are authorized to gather information about how your device interacts with our websites or portals, including visited pages and clicked links. We use this information for internal analytical purposes and to enhance the quality and relevance of our websites for visitors. For more information about the types of cookies we use, the reasons, and how you can refuse cookies, please refer to the details of our cookie banner. However, please note that rejecting cookies may prevent you from accessing all features available on our websites. Some browsers offer the automatic "Do Not Track" feature, but these features are not currently standardized and therefore, we do not support them at this time.


Telemetry


During the installation or update of our products, you may be asked to share what is called telemetry with us. Telemetry consists of valuable technical information (such as device type, operating system, or product version), which enables us to monitor the product's performance, enhance its usability, identify errors that need fixing, and make informed decisions about security, development, and discontinuation of the product's sale or support.


Account Management


We are authorized to use your personal data (including any financial information) for managing your account, including for purposes of product forecasting, order processing, invoicing, payment processing, financial reporting, trend analysis, and product lifecycle planning. We are also authorized to send you operational notifications and correspondence related to your account (e.g., product update notifications, delivery status updates, security notifications, and license expiration/renewal notifications).


Network Monitoring


As part of our potential mutual correspondence, we are entitled to record personal data for monitoring the systems, data, and devices of our company in order to detect and prevent threats, investigate and remedy security incidents, and ensure the lawful use of these systems, data, and devices.


Customer Support


If you contact us to report issues or raise inquiries about our products and services, we are entitled to record your contact details and details of our interaction with you in our support ticket management system. We may use this information to respond to your request, improve our existing products and services, conduct research and development of new products and services, resolve and troubleshoot issues with our products and services, and monitor response times and the effectiveness of support.


Compliance with Standards and Regulations


We are authorized to use your personal data to enforce our terms and conditions and to conduct checks aimed at preventing unlawful activities, such as violations of export and trade sanctions, bribery, fraud, corruption, or modern slavery. If you raise any concerns or suspicions through our whistleblowing program or are named as a party or witness, we will use the information provided to investigate these concerns. Furthermore, we are authorized to keep records of regulatory compliance and to report on the measures we have taken to auditors and authorities.


Feedback


If you participate in a customer satisfaction survey, we are entitled to use your personal data for internal business analysis and training purposes to better understand the needs of our users, measure and improve customer satisfaction, and enhance the quality of our products and services.


Forum


Some of our websites or social media pages may allow you to "like," post, or comment on certain information. Please note that any information you share on publicly accessible pages can be read and used by anyone from the public for any purpose, so you should carefully consider the sensitivity of any information before sharing it. Your activities on social media pages are governed by the privacy policies of the respective third-party providers.


Visitors


If you visit our facilities or events organized by us, you may be asked to register as a visitor/participant for reasons of security, confidentiality, health, safety, and event planning, providing your name, title, company name, contact details, and arrival time/date.



Who do we share your personal data with?


We do not sell your personal data or otherwise provide it to third parties. We may disclose your personal data to the following categories of recipients:


  • Companies within our group of companies, third-party service providers, and partners who provide us with data processing services (e.g., cloud hosting services, specialized advisors, and payment service providers) or otherwise process personal data for purposes described in this Privacy Notice or as informed to you when your personal data was collected.
  • Any relevant law enforcement authority, regulatory body, government agency, court, or other third party if we believe disclosure is necessary (i) under applicable laws or regulations, (ii) to exercise, establish, or defend our legal rights, or (iii) to protect your vital interests or the vital interests of any other person.
  • Any other person if you have consented to such disclosure.

We ensure that access is restricted to only those third parties who have a legitimate reason for it. If we grant a third party access to personal data, we always take appropriate measures to ensure that this data is used in accordance with this Privacy Notice.



How do we protect your data?


We protect personal data through technical and organizational measures designed to reduce the risks of loss, misuse, and unauthorized access to personal data, their disclosure, alteration, and destruction, which are appropriate to the type of personal data processed. Although we make reasonable efforts from a business perspective to protect your personal data, 100% security cannot be guaranteed under all circumstances.


You are solely responsible for protecting all passwords or other credentials that allow access to our products, services, systems, or other assets, for logging out of those accounts upon termination of their use, and for exercising an appropriate level of caution when communicating with us.



International Data Transfers


Your personal data may be transferred to and processed in countries other than the one where you reside. In these countries, data protection laws may be different from those in your country (and may sometimes provide a lower level of protection).


In particular, our headquarters and website servers are located in the Czech Republic, while companies within our group and third-party service providers and partners operate worldwide. This means that in the process of collecting your personal data, we may process it in any of these countries.



Data Retention


We will retain the personal data we collect from you for the period necessary to fulfill the purpose for which we collected it (for example, to provide you with the requested service) or to comply with applicable legal, tax, or accounting requirements.


Upon expiry of this period, we will either delete your personal data or anonymize it. If this is not possible (for example, due to the storage of your personal data in backup archives), we will securely store your personal data and isolate it until it can be deleted to ensure that it is not further processed.



Your Data Protection Rights


You have the following data protection rights:


In particular, our headquarters and website servers are located in the Czech Republic, while companies in our group and service providers and third-party partners operate worldwide. This means that in the process of collecting your personal data, we may process it in any of these countries.


  • If you wish to access your personal data, correct, update, or request deletion, you can contact us at any time using the contact details below.
  • In addition, you have the right to object to the processing of your personal data, request restriction of processing of your personal data, or request the portability of your personal data. You can exercise these rights by contacting our staff using the contact details below.
  • You have the right to unsubscribe from any marketing communications sent by us at any time. You can exercise this right by clicking the "Unsubscribe," "Opt-Out," or "Preference Center" link in our marketing emails.
  • Likewise, if we have collected and processed your personal data based on your consent, you have the right to withdraw your consent at any time. The withdrawal of your consent does not affect the lawfulness of processing carried out
  • If you have a complaint regarding data protection or if you have any questions about this Privacy Notice, we recommend contacting us at the email address info@baumruk.eu. In relation to our collection and use of your personal data, you may also have the right to lodge a complaint with the data protection authority. For more information, please contact your data protection authority.

Under applicable data protection laws, you may also have additional rights. We will respond to all requests from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. Depending on the circumstances, it may be necessary to verify your identity before we comply with your request, and it may not always be possible to fully comply with your request (e.g., if disclosure of your information could disclose the personal data of another person or if there are other overriding interests or legal obligations). We aim to respond to requests within one month, but sometimes we may need more time due to the complexity of your request.



Links


Our website and services may contain links to other websites, products, and services operated by third parties. The data protection practices of these third parties are not under our control and are governed by their privacy statements, which you should review if you want to better understand their data protection practices.



Updates to this notice


This Privacy Notice may be updated occasionally in response to changes in the legal environment, technical or business aspects. When updating our Privacy Notice, we will take appropriate measures to inform you in accordance with the significance of the changes made. If required by applicable data protection laws, we will always seek your consent to any material changes to the Privacy Notice.



How to Contact Us


If you have any questions or concerns regarding our use of your personal data, please contact us using the following contact details:


Email Address: info@baumruk.eu

Mailing Address: BAUMRUK & BAUMRUK s.r.o., Uhelná 339, Chrást 330 03

Phone Number: +420 377 460 779



Contact us

We welcome each of your inquiries and comments. You can easily connect with us and obtain the necessary information.